“All that glitters isn’t gold!! has been truly proved by this deceptive model under discussion.
Coming to my tragic story of possessing one:
We had been an ardent fan of the brand Maruti, and we can say that owing to our possession of 3 back to back cars of the same brand ( viz. Omni, Swift & Ciaz). We never ceased to praise our newly bought car, which is just 4 months old now, after having done a tremendous level of research and consulting people. Every time we gazed at our car, it made our eyes glitter with pride and we couldn’t stop staring at it. Also, used to recommend people through a positive word of mouth about the same. However, our misconception bubble bursted when we very recently encountered an accident on the highway. Little that we knew our praise wasn’t worth it, as the heart (so-called high-end and robust parts/accessories) of the car were ugly and awful!!
The bike rider came out of the blue from the main road on a no two-wheeler road zone. That too when we had maintained a speed of 60-70 km/hr (which is quite less for a highway)!! The bike had hit our front left hand side of the car and didn’t stop for few meters, while the bike got dragged on the road much before the car’s breakdown halt. To our utter shock by god’s grace the bike rider and pillion were absolutely safe (expect a small bruise on the driver’s hand) and were sound along with the unaffected bike, who rode back to their destination after few moments of the accident. Whereas, we were jeopardized in an absolutely new city sigh along with our family. Experiencing this kind of nerve wracking incident we had a slight idea that external parts would have been damaged, but on the contrary, when somehow managed to source the contact number of the Maruti service station, it was observed that there were major losses in our precious possession. The fender, the drive shaft and the shock absorber got disfigured, the arms lost their shape and got teared, the bumper got disfigured, ORVM cover broke, left fog light & the headlight got broken from inside and what not. We jumped off our skin when the estimated amount of damages was over INR 50,000.
Like really??? Is that price tag with high-end features incorporated in the range with such faulty, fragile yet expensive parts was worth a buy! I don’t think so, on the deceptive alluring and head-turning appearance lies a highly incapable and undependable vehicle for a family. What if something would have happened to the third party or our family for that matter?? Who would have been answerable for the indispensable loss!
It takes years to build trust, but one blow of air can sweep away everything. The same has happened with us, we won’t ever suggest anyone buying a Maruti product/this specific model after such a traumatic suffering.
It’s not a loss of merely our original parts/embellishments of the car, but also on the brand that had deep rooted bond with its customers. We feel that with the passage of time, the company has turned blind-folded in the competition to create a copied version of competitive brands but with the lack of quality. We wonder if there had been any Car Crash Tests done for this highly marketed and celebrity endorsed model! It boils our blood that we did a blunder mistake to spend years of our hard earned money (bank loan) for the beauty without the content car. The tall claims stood all in the dark when the reality took the stage.
Author: Priyanka Agarwal (Former Content Writer at CarDekho.com)
Image Courtesy: Maruti Suzuki & www.ecardlr.com
